Without any warning my computer restarted by itself and upon seeing the Windows XP load screen, I saw a glimpse of a blue screen of death. Right there the boot loop started.
By starting windows in safe mode I determined that the SPTD.SYS driver was the last thing windows was loading before crashing miserably. SPTD.SYS is used by a few softwares like Alcohol 120% and Daemon Tools.
Here is what I did so that I could at least start my computer and start backing up files:
- I booted the computer using a BartPE boot cd
- Clicked on “Go” then on “Command Prompt (CMD)”
- In the black “Command Prompt” type:
- c: <enter>
- cd c:\windows\system32\drivers <enter>
- rename sptd.sys sptd.bak <enter>
- exit <enter>
- Then click on “Go” followed by “Shut down” and to finish “Shut down”
Started windows again and the boot process went all the way to a login screen. The problem is not really fixed at this point, what I did was only a patch so that I could start windows again, daemon tools is currently showing an error message upon boot saying that sptd.sys is required to start.
I then tried to install a new version of the sptd.sys driver from http://www.duplexsecure.com/downloads/ however this did not work, upon restarting the maching I was caught in the same error loop as before and had to deactivate sptd.sys again.
Still looking for a permanent solution, note that this problem started occuring “out of nowhere” without any software update or new software installation.
Hi,
I have had the same problem today!
I uninstalled norton, but i installed about 15 microsoft updates.. i have a feeling this is the cause..
I have tried every solution i could possibly find on the net without any permanent solution.
intially i couldn’t even access the hard drive!, so ran disk check which too ages but solved the problem, intially. then after first boot couldn’t log on, but can logon to afemode.. really weird..
1. rename file.. did not work
2. deleted file path in registery… did not work.
i can run safemode but no other for some reason
. if you find a solution let me know..
dan
Im having the same problem !
Hi Everyone,
Please Help!
For Months I could not complete a Full scan with Norton Antivirus or ad-aware. I am running Windows XP service pack 3. My compter has had a few different BSOD’s over the past 9 months. The most common was after a full system scan, non-page Fault Error, with file SYMEFA.SYS I started to update and run custom scans, going folder by folder to narrow down where the error was occurring. What I found was that in my Adobe Photo Shop, when I scanned the Help, Helpers and License folders that the BSOD Non-page fault would occur. Since I no longer really use my photoshop I thought that if I uninstalled it that the problem should hopefully go away.
I was Very Wrong!!
After I uninstalled the program and rebooted my computer the BSOD comes up on boot up!!! The only way I can boot is BootSafe with Network. If somebody could please help what should I do? I have started copying all my files to another drive and I am thinking of upgrading to Windows 7, will this rectify the problem? What should I make sure I do before wiping my drive? I am not to happy with Norton AV anybody have a solid trustworhty alternative?